Longton Cottage Hospital

Abstract Three of the most pressing challenges in managing change are: (1) helping managers, who are always in those circumstances under huge time pressure, to identify and take actions; (2) gaining commitment to change; and (3) measuring progress (especially on the softer 'cultural' acts). This paper sets out how managers cope with these challenges by using a simple questionnaire. It highlights findings from the database of overall questionnaire results on what people are saying about their organisations in the face of change. It shows how useful the tool can be to help people understand and discuss what are the business drivers of change in their organisations, as this leads to improved commitment and involvement, and hence action and improved performance. Keywords: ownership culture measurement leadership managing change

Journal Article George Vincent Get access J. E. Davis J. E. Davis 1Longton Hall, Stoke-upon-Trent Search for other works by this author on: Oxford Academic Google Scholar Notes and Queries, Volume s4-IV, Issue 103, 18 December 1869, Page 548, https://doi.org/10.1093/nq/s4-IV.103.548d Published: 18 December 1869