Zachary Merton Hospital

Coaching and mentoring have been used in the commercial sector for many years and are increasingly being used in healthcare to support and develop leaders. This chapter examines these concepts and explores their application for leaders in psychiatry. All coaching relationships begin with a contract or agreement. This provides both parties with the opportunity to explore the purpose, practicalities, preferred styles and boundaries of the relationship. An important aspect of successful coaching is the ability of the coach and client to be able to develop a relationship. Another important aspect of mentoring is the opportunity it provides to address issues of diversity and equality. There are a number of models that can be used to structure a coaching session. The chapter outlines three of the models for coaching that are currently taught: the TGROW model, Egan-the 'Skilled Helper' model, and the CLEAR model.

L’enseignement technique était moins un instrument de modernisation de l’économie qu’un réflexe de conservation devant les durs effets de mutations économiques rapides : dépeuplement rural, crise de l’apprentissage, poussée des professions intermédiaires. L’industrie était plus concernée par cet enseignement que l’agriculture, les métiers bourgeois plus que la grande industrie (à la seule exception des cadres). Les contacts avec la masse des ouvriers et des cultivateurs restaient toutefois très difficiles. Étaient surtout importantes les initiatives des municipalités, des industriels, des chambres de commerce et de l’Église. Le rôle de l’État se bornait le plus souvent à la réorganisation de ce qui était déjà en place et à de stériles débats sur la nature de l’enseignement technique. Trop souvent, les écoles techniques ne répondaient pas aux besoins réels. Les dynasties bourgeoises ne ressentaient pas la nécessité de les fréquenter ; les cadres étaient formés pour la première révolution industrielle plutôt que pour la seconde ; et les patrons trouvaient médiocres les apprentis qui sortaient de ces écoles. Que ce soit à cause des modifications de la structure sociale, ou à cause de l’ambition sociale provoquée par l’enseignement technique, un de ses principaux résultats fut le déclassement qu’il cherchait justement à éviter.

This paper provides some of the first large-scale descriptive evidence on how consumers adopt and use platform-embedded shopping AI in e-commerce. Using data on 31 million users of Ctrip, China's largest online travel platform, we study "Wendao," an LLM-based AI assistant integrated into the platform. We document three empirical regularities. First, adoption is highest among older consumers, female users, and highly engaged existing users, reversing the younger, male-dominated profile commonly documented for general-purpose AI tools. Second, AI chat appears in the same broad phase of the purchase journey as traditional search and well before order placement; among journeys containing both chat and search, the most common pattern is interleaving, with users moving back and forth between the two modalities. Third, consumers disproportionately use the assistant for exploratory, hard-to-keyword tasks: attraction queries account for 42% of observed chat requests, and chat intent varies systematically with both the timing of chat relative to search and the category of products later purchased within the same journey. These findings suggest that embedded shopping AI functions less as a substitute for conventional search than as a complementary interface for exploratory product discovery in e-commerce.