How Inferences about Missing Attributes Decrease the Tendency to Defer Choice and Increase Purchase Probability
Published in Journal of Consumer Research • Oct 15, 2008
Authors:,
Kunter Gunasti
William T. Ross
Abstract
Most purchases involve choices among options with incomplete attribute information. In such situations, consumers often have the option not to choose any of the alternatives to avoid uncertainty. Alternatively, consumers can make inferences about the missing attributes. These inferences may occur sp...
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