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Practice case study

Published in Journal of Software Maintenance Research and Practice • Mar 1, 1990
NobleIDNI7P22W58R40S25
Authors:
Hilary Calow

Abstract

Abstract This case study demonstrates how simple changes in the way maintenance is managed can result in significant benefits, improving productivity and performance. It describes the work carried out by a major U.K. services organization and was contracted to provide support and maintenance service...

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