Excel Logistics Services
Published in Kellogg School of Management Cases • Jan 20, 2017
NobleIDNI5P03W54R69S06
Authors:
Sunil Chopra
Abstract
Looks at the introduction of statistical process control (SPC) into a distribution center servicing a department store chain. Focuses on the receiving process in the distribution center and describes the introduction of SPC methodology. Discusses run charts, pareto diagrams, and control limits. To i...
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