Management-Development Programs
Published in Cornell Hotel and Restaurant Administration Quarterly • Feb 1, 1995
NobleIDNI5P16W47R05S87
Authors:,
Margaret Shaw
John Patterson
Abstract
A survey of what Canadian hospitality managers look for in external management-development programs, including those subject areas that need more education and training programs, reveals that the highest-rated subject areas include service quality, motivation and training, and communication skills. ...
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