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Does flexible work arrangements decrease or increase turnover intention? A comparison between the social exchange theory and border theory

Published in International Journal of Sociology and Social Policy • Oct 4, 2021
NobleIDNI5P40W17R99S53
Authors:
Mung Khie Tsen
,
Man-Li Gu
,
Chee Meng Tan

Abstract

Purpose More companies embrace flexible work arrangements (FWA) as one of their employee retention strategies, yet its effectiveness is not consistent. Generally, past researchers use the social exchange theory to explain how FWA lowers turnover intention, while the rest adopts the border theory to ...

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