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Published in Advances in marketing, customer relationship management, and e-services book series • May 25, 2010
NobleIDNI3P05W48R95S60
Authors:
Gonca Telli Yamamoto

Abstract

In their Works titled “High Tech/High Touch: Technology and Our Accelerated Search for Meaning” (2001), Naisbitt, Naisbitt and Philips express that technology should be questioned due to its aggressive and brutal speed and that cultural desensitization cannot be prevented, and that it would cause ce...

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