Process Design
Published in The TQM Journal • Feb 1, 1990
NobleIDNI4P53W43R62S80
Authors:
Ian T. Ferguson
Abstract
Shows how to translate the voice of the customer into design processes. Asserts it is esential to apply design tools at the earliest possible stage in the product development cycle. Examines the role of quality function deployment and barometer design using Taguchi methods in designing quality proce...
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