Client satisfaction algorithm and process model.
Published in Figshare • Jun 30, 2017
NobleIDNI3P26W70R95S66
Authors:,,
Mulatu Melese Derebe (796719)
Melashu Balew Shiferaw (796716)
Muluken Assefa Ayalew (4217335)
Abstract
<p>Indicators: 1-Waiting time; 2- Access to service information; 3- Service access; 4- Physical facility; 5- Drug availability; 6- Service cost; 7- Provider-client interaction; 8- Privacy; 9- Examination & consultation; and 10- Cleanness of the facility.</p>
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