The University of Otago Library Capability Framework: supporting researcher-facing librarians to successfully deliver inside-out services and support. The University of Otago Library has developed a Researcher-Facing Librarian Capability Framework to support expert practice and inform professional development. This framework is available under a creative commons licence. Development of the framework is documented in the Wiki. View version 1 (completed November 2020): https://otago.libguides.com/capability_framework