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تدوین الگویی از عوامل مؤثر بر رضایت نمازگزاران از مساجد و رابطۀ آن با وفاداری

Published in Zenodo (CERN European Organization for Nuclear Research) • Sep 23, 2013
NobleIDNI7P84W00R33S34
Authors:
محسن یازرلو
,
عبدالحمید ابراهیمی
,
رسول عباسی

Abstract

<p>Customer satisfaction is a critical element for excellence and achievement of any<br>organization in a competitive environment. Mosques as a nonprofit-religious institution<br>should pay attention strongly to satisfying their customers namely prayers, so they can<br>survive in a competitive envir...

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