طراحی مدل تخصیص نیروی پشتیبانی به دریافت کنندگان خدمات پس از فروش در سیستم های یکپارچه (مطالعه موردی: شرکت چارگون)

In today's competitive world, integrated systems constitute an essential need in organizations. Managers providing such services are mainly concerned about identifying loyal customers and establishing long-term relations and a sustainable profitability. This study aimed to assign support forces to a... View More