Consumer adoption of mobile payment services during COVID-19: extending meta-UTAUT with perceived severity and self-efficacy

Upadhyay, Nitin; Upadhyay, Shalini; S. Abed, Salma; K. Dwivedi, Yogesh

doi:10.1108/ijbm-06-2021-0262

Public

Consumer adoption of mobile payment services during COVID-19: extending meta-UTAUT with perceived severity and self-efficacy

Shared by NobleBlocks on Jan 22, 2022 • 12:00 AM UTC

Authors:

Nitin Upadhyay

Shalini Upadhyay

Salma S. Abed

Abstract

Purpose The purpose of this paper is to identify and examine the important factors that could affect consumers' behavioural intention and use behaviour towards mobile payment services during COVID-19. Design/methodology/approach The proposed model extends meta-Unified Theory of Acceptance and Use of...

Subject

Unified theory of acceptance and use of technology

Expectancy theory

Context (archaeology)

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